Last updated: December 2022
Personal Data You Provide Us. We collect Personal Data from Users if they voluntarily submit this information to us on the Websites. For example, if you have questions about the Company’s products or need other information, you can contact us by filling out a form on our Websites, in which you will be asked to enter information about yourself. The Personal Data we may collect includes: Contact information, such as your name, mailing address, email address and telephone number; Inquiries you may have about our products, including information or comments you may provide to us about the products that you have purchased from us or your use of such products.
Personal Data Collected Automatically.
Log Files on Our Sites. The information inside the log files includes internet protocol (“IP”) addresses, type of browser, Internet Service Provider (“ISP”), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us.
Strictly necessary cookies. These are cookies that are required for the operation of our Websites and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Service will not then work. These cookies do not store any Personal Data.
Analytical/performance cookies. They allow us to recognize and count the number of Users and to see how Users move around and use our Websites. This helps us to improve the way our Websites work, for example, by ensuring that Users are finding what they are looking for easily. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our Websites, and will not be able to monitor their performance.
Functionality cookies. These are used to recognize you when you return to our Websites. This enables us to personalize our content for you, greet you by name and remember your preferences (e.g., your choice of language or region).
Targeting cookies. These cookies record your visit to our Websites, the pages you have visited and the links you have followed. We will use this information to make our Websites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
We may use the Personal Data you provide to us as follows:
In addition, we may use your Personal Data as otherwise described to you at the time of collection or with your consent.
We rely on the following legal grounds for the collection, processing, and use of your Personal Data:
We have reasonable and appropriate security measures (including technical and organizational measures) in place to protect against the loss, misuse, and alteration of any Personal Data we receive about you through the Websites. We maintain reasonable security standards to protect the Personal Data we maintain. If you have any questions about the security of your Personal Data, you can contact us at [email protected]
We do share your Personal Data with our third party services providers who assist us in operating our Websites, as described below. As also described below, we may release your Personal Data when we believe release is appropriate to comply with the law, enforce our Websites’ policies, or protect the rights, property, or safety of ourselves or others. Note that although we do not disclose your Personal Data to third parties for marketing or advertising purposes, de-identified or aggregated User information may be provided to other parties for marketing, advertising, or other uses.
The following describes how we may share your Personal Data:
Privacy Officer. You may submit a request to [email protected] or write to us at the following mailing address. We will promptly review all such requests in accordance with applicable laws.
Alva-Amco Pharmacal Companies, LLC
7711 Merrimac Avenue
Niles, IL 60714
Depending on where you live, you may have the right to lodge a complaint with a supervisory authority or other regulatory agency if you believe that we have violated any of the rights concerning Personal Data about you. We encourage you to first reach out to us at [email protected], so we have an opportunity to address your concerns directly before you do so.
Commercial Emails. If at any time you would like to unsubscribe from receiving future commercial emails, please use the unsubscribing method stated in the commercial email, or send us an email at [email protected] with the subject line UNSUBSCRIBE. We will remove your information from our records immediately. Please note that your request not to receive future emails from us will not apply to messages that you request or that are not commercial in nature. You may also be able to review and request changes to information that you provide on the Websites in order to request a coupon or to contact the Company. To review and request changes, please contact [email protected]
EEA Individuals’ Privacy Rights. In certain circumstances, local data protection laws and certain local laws (including the GDPR) may give you rights with respect to Personal Data if you are located in the EEA. These rights differ by country/region, but may include:
California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once per calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2022 will receive information regarding 2021 sharing activities). To obtain this information from Alva-Amco Pharmacal Companies, LLC, if applicable, please send an e-mail message to [email protected] with “Request for California Privacy Information” in the subject line and in the body of your message, or by phone at 800-792-2582 or by mailing us at Alva-Amco Pharmacal Companies, LLC, 7711 Merrimac Avenue, Niles, IL 60714, USA. We will provide the requested information to you at your e-mail address in response.
If you are a California resident, California law provides you with the following additional rights with respect to your personal information:
When you exercise these rights and submit a request to us, we may verify your identity by asking you for your email address, telephone number, and physical address. We also may use a third-party verification provider to verify your identity. We will endeavor to honor these requests unless such a request conflicts with certain lawful exemptions under the California Consumer Protection Act. Please note that Alva-Amco Pharmacal Companies, LLC is only required to honor such requests twice in a 12-month period.
We comply with the requirements of the Children’s Online Privacy Protection Act. We do not knowingly collect any information from anyone under 13 years of age. Our Websites are directed to people who are at least 13 years old or older.
We respect your right to obtain confirmation as to whether your personal information is being processed, information about the purposes of that processing, and information about the recipients to whom your personal data have been or will be disclosed. Also, we respect your right to receive the personal data you have provided to Alva-Amco Pharmacal Companies, LLC in a structured, commonly used and machine-readable format, and to object to the processing of personal data for direct marketing. In addition, we respect your right to access and correct your personal information. If you need assistance correcting or updating your personal information, please contact us using the contact information detailed in the Questions and Comments section below. You may exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal information. We may need to retain it for legally permitted purposes, and this will be explained to you if necessary.
We are transparent about the ways in which we collect and use personal information and welcome your questions and concerns. If you have any concerns or complaints about the way we handle your personal information, please contact us as described below. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or the United States. You may contact the US Federal Trade Commission regarding your concerns. For more information, please see https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.